BP Oil NZ Limited is committed to protecting your privacy in accordance with the Privacy Act 2020 (“Privacy Act”) and this Privacy Statement. This Privacy Statement explains how we may collect, use and disclose information that identifies you (your “personal information”).
This may include, for example, your name, addresses, e-mail addresses, telephone numbers, date of birth, credit card information and location information. The General Privacy Statement (see section 2 below) applies to all information collected by BP. In addition, the BPMe Privacy Statement (see section 3 below) sets out specific privacy information relating to the BPMe App.
By using any of our services that incorporate this Privacy Statement, including BP’s websites, the BPMe App and the other BP services described below, you confirm that you have read, understood and agree to the terms of this Privacy Statement.
In this Privacy Statement, references to ‘BP’, ‘we’, ‘us’ and ‘our’ refer to “BP Oil NZ Limited”.
We may collect personal information about you to enable us to provide services to you, when you provide us with personal information or otherwise authorise us to collect your personal information. For example, when you:
You do not have to provide us with information we request, however, it may affect the goods and services we can provide to you or your use of our websites or the BPMe App.
Any personal information will be collected directly from you, unless you have authorised us to collect that information from another party.
The personal information that we collect may be used in accordance with the Privacy Act, including for the following purposes:
We, directly or through our service providers, may communicate with you by text message, telephone, push notifications, email and other electronic means.
If you no longer wish to receive such marketing communications, please contact us at ganzcustomerenquiries@bp.com at any time or follow the unsubscribe instructions contained in each electronic marketing communication.
We will take all practicable steps to safeguard the confidentiality and security of your personal information but cannot guarantee the security of data. You acknowledge the inherent security risks of providing information over the internet and acknowledge that BP is not responsible for any breach of security that is outside of BP’s reasonable control.
We will generally rely on you to ensure the information we hold about you is accurate and will only make changes to your personal information if you notify us. If you wish to make any changes to your personal information, you may contact us at ganzcustomerenquiries@bp.com. You will need to provide us with sufficient information to identify you before any changes can be made.
We may disclose your personal information to the following third parties if we consider it necessary to do so for the purposes listed above:
Since BP and our suppliers operate globally, this may mean that we transfer your personal information to other countries. Where this is the case, we do this under a comprehensive, flexible and global compliance framework which implements appropriate measures and safeguards (including EU standard contractual clauses) to ensure that your personal information is protected in accordance with applicable data protection laws.
BP does not sell or otherwise release your personal information to third parties for the purpose of allowing them to market their products and services to you.
If you use any BP website or the BPMe App we may also collect the following information that does not identify a particular user – it only identifies the computer or mobile device that is being used to access the BP website or BPMe App:
To delete or stop cookies being placed on your computer refer to the help menu on your internet browser. Not all cookies used in connection with our BPMe App can be disabled. In a few cases blocking cookies may reduce the functionality of some sites or the BPMe App or otherwise prevent access to them depending on your chosen browser options.
For further information visit www.aboutcookies.org.
Our website and the BPMe App may contain links to other websites which are outside our control and are not covered by this Privacy Statement.
If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy statement, which may differ from ours. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website.
The general terms contained in this Privacy Statement (see section 2) also apply to you. In the event of any inconsistency, the terms of this additional BPMe App Privacy Statement will apply.
We collect personal information you provide directly to us when you create or modify your BPMe App account and use the services provided on the BPMe App (“BPMe Services”).
When you use the BPMe App, we also collect the following information about you:
Most mobile platforms (such as iOS and Android) have defined certain types of device data that apps cannot access without your consent. These platforms have different permission systems for obtaining your consent. The operating system used by your mobile device will notify you of the permissions the BPMe App seeks before it accesses certain types of device data.
We may also collect personal information from other sources and combine that information with personal information we collect through the BPMe Services, for example, if you choose to link, create, or log in to your BPMe App account with a payment provider (e.g., Google Wallet) or social media (e.g., Facebook), or if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.
We may use your personal information or data collected in connection with your use of the BPMe App for the purposes set out in Section 2 above and for the following purposes:
Depending on your mobile device, you may be able to turn off push notifications through your mobile device’s settings.
We may disclose personal information collected in connection with your use of the BPMe App:
The BPMe App uses various third party software components and services, including software and applications installed on your mobile device or used by your mobile device’s native operating system (“Third Party Software”) to provide the BPMe Services to you.
Third Party Software has its own terms of use, including privacy policies (the “Third Party Privacy Policies”), which you are deemed to accept by using the BPMe App. The Third Party Privacy Policies applicable to the Find a BP Service are available for your review through the relevant mapping and location service application used by your device’s native operating system. These Third Party Privacy Policies may also have been notified to you when you first used the Third Party Software (other than in connection with the BPMe App). The privacy policies for Google Maps and Apple Maps, which are used by the Find a BP Car Service, are also available here and here respectively.
By using the BPMe App, you are deemed to agree to:
Under the Privacy Act, you have the right to access, and to request correction of, any personal information that we hold about you.
If you request access to, or a copy of, your personal information, then subject to any lawful grounds for withholding the information, we will provide you with a copy of the personal information we hold about you. However, we reserve the right to charge you a reasonable amount for providing copies of any personal information you request, to take into account the time, cost and effort involved.
If you request a correction to your personal information and we agree that your personal information needs correcting, an amended record of your personal information
will be provided back to you. If we do not agree to your request for a correction, we will attach to the information a statement of correction sought but not made if you request this.
If you wish to do so, or have any questions relating to this Privacy Statement, please email us at ganzcustomerenquiries@bp.com or contact us at:
BP National Office
Watercare House
73 Remuera Road
Newmarket
Auckland 1050
Attention: Privacy Officer
We keep our Privacy Statement under regular review and we reserve the right to modify this Privacy Statement from time to time to reflect changes in the law, our use of information and other business activities and the services that we provide. If the changes do not disadvantage you we may notify you of the changes by publishing an updated version of this Privacy Statement on our website and it is your responsibility to review the current version of this Privacy Statement when you use our website and/or the BPMe App.
If we make any other changes, we will take additional steps to bring the changes to your attention, such as by providing you with notice of our updated Privacy Statement through BP’s BPMe App (where you have a BPMe App account), with a notice on our website or by other direct communication, such as email.
By continuing to use this website and/or the BPMe App after such changes have been made you are deemed to accept our updated Privacy Statement.